IoT Retail Market Projected to Expand Fourfold, Includes Hardware and Beacon Spend

Mastering IoT in retail is a complicated puzzle, often requiring not only hardware and/or beacon installation, but also software data kits (SDK), data analytics, and customer permissions. Although the challenges are aplenty, they’re not insurmountable. At least that’s what Juniper Research is banking on in its recent predictions for a booming IoT retail market. According … Continue reading IoT Retail Market Projected to Expand Fourfold, Includes Hardware and Beacon Spend

Poor Mobile Payment Experiences Force Customers to Convert Elsewhere (Or Not At All)

This post originally appeared on MobileFOMO.com.  Mobile commerce experience design is a tricky game for digital leaders. Customer expectations are extremely high in the desire for a seamless, efficient purchase process, and the moment that’s interrupted or stalled, they’re jumping ship for another channel (or, a competitor). In fact, a recent study by Harris Interactive … Continue reading Poor Mobile Payment Experiences Force Customers to Convert Elsewhere (Or Not At All)