New Research: Understanding the Digital Customer Experience Drives Investment in Digital Transformation

[This post originally appeared on Altimeter Group's blog.] “Digital transformation” isn’t a trendy moniker to signify an increase in technology investment. It’s a renewed focus on the customer and the human side of business. In Altimeter Group’s latest research, we uncovered that digital transformation is a re-alignment of, or new investment in, technology and business models … Continue reading New Research: Understanding the Digital Customer Experience Drives Investment in Digital Transformation